Support Plans
Customer success is a top priority at Power Broker. Every customer gets a comprehensive Support Plan for online support and training include with licensing. For customers that require more intensive support coupled with administrative or development assistance, Power Broker also offers optional Admin & Custom Development levels of support.
Support
Every customer gets Support for online support and training. Our Support plan included with each user license provides:
For our license customers on standard support, we are happy to provide a discount on services fees for additional onboarding, training, and data services. Please contact your sales rep to discuss your specific services needs.
Support is for typical users that need standard guidance in getting started with Power Broker and the basics of the Salesforce platform. If you need a faster response, support coverage with admin, specialized data conversion, more comprehensive training or consulting, please discuss your requirements with your sales rep to explore our Support Plans that include full Admin or Custom Development services and Power Broker Professional Services.
Support with Admin
Power Broker’s Support with Administration CRM Services lets you better allocate your resources by leaving administration duties to our seasoned veterans. Even as incredibly easy to use and customize as our applications are, having them managed by an contracted administrator can expedite your CRM success and allow you to remained focused on your core business.
This is our most comprehensive ongoing support package and it is offered for additional fee scaled by the number of users supported by Administrator. Full Admin Support can quickly return more than its cost by augmenting a premier support program with ongoing application administration services from a Power Broker CRM customer support specialist. Your Power Broker administrator invests the time to understand your company’s goals and business issues, and draws on best practices and resources to ensure you realize the greatest value from the application.
In addition to all the benefits provided by premier CRM support, Support with Administration delivers administration services including:
If you feel that you and your team can benefit from the advantages of this highest level of Power Broker CRM support—and the leverage the difference it can make for your company—please contact your Power Broker account executive to discuss pricing and options.
Support with Admin
Power Broker’s Support with Administration CRM Services lets you better allocate your resources by leaving administration duties to our seasoned veterans. Even as incredibly easy to use and customize as our applications are, having them managed by an contracted administrator can expedite your CRM success and allow you to remained focused on your core business.
This is our most comprehensive ongoing support package and it is offered for additional fee scaled by the number of users supported by Administrator. Full Admin Support can quickly return more than its cost by augmenting a premier support program with ongoing application administration services from a Power Broker CRM customer support specialist. Your Power Broker administrator invests the time to understand your company’s goals and business issues, and draws on best practices and resources to ensure you realize the greatest value from the application.
In addition to all the benefits provided by premier CRM support, Support with Administration delivers administration services including:
If you feel that you and your team can benefit from the advantages of this highest level of Power Broker CRM support—and the leverage the difference it can make for your company—please contact your Power Broker account executive to discuss pricing and options.